Questions about La Toque?
Our FAQs are below
Are you able to accommodate dietary restrictions?
Absolutely! Dietary requests are happily accommodated with at least 72-hours notice. Please let us know if any guests in your party have any dietary restrictions or allergies by completing the short questionnaire received via email after you complete the booking on Tock. If you are reserving less than three days in advance, please call the restaurant directly before you confirm.
We take great care to prevent cross-contamination in our kitchen. However, we strongly caution diners with extreme allergies to be aware that common allergens are used throughout our kitchen in close proximity to other ingredients.
How much time should I plan for dinner?
In order to offer the best dining experience to our guests, we allow a generous window of time for each reservation. The dining experience at La Toque is set at a leisurely pace and varies depending on the tasting menu chosen. Parties of 1-4 are allotted 2 hours 45 minutes, parties of 5 or more are allotted 3 hours 30 minutes. We pace reservations according to these standards. If you feel your party would enjoy a longer table time, we ask that you book at 7PM or later, and make note of this preference when making your reservation. We will do our best to accommodate your request.
What if we’re late for our reservation?
We carefully pace our tables each evening to ensure that we have time to take great care of all of our guests. In order to ensure the best experience for everyone, please note we will hold your reservation for a grace period of fifteen minutes. Complete parties not arriving within 15 minutes of the reservation time may forfeit their time slot and we will do our best to seat you in the next available slot. As a courtesy to your fellow guests, please plan accordingly in order to arrive on time for your visit.
Cancellation & Deposit Policies
All reservations require a deposit at the time of booking. The full amount will be applied to your bill.
If you need to cancel or reschedule your reservation, please call the restaurant directly. Cancellations made for any reason within 72-hours of the reservation date/time are ineligible for a refund. However, we will be happy to work with you to *reschedule your visit (*reschedules are not available for same-day cancellations).
Please note- unfortunately, there can be no refund for reductions in party size at any time, however, the full deposit amount will still be deducted from your final check upon completion of dinner.
No-Showing a reservation
No-showing will void your booking.
We staff appropriately and specifically prepare food in advance for every guest dining with us. In the event that you do not show for your reservation your booking will be void and no refund will be issued.
Are children allowed in the restaurant?
In consideration of other guests’ comfort, dining with very young children is discouraged. The La Toque dining experience spans multiple hours- with that in mind, if the child(ren) can maintain decorum for the duration of dinner they are more than welcome. All guests, including children, require a reserved seat. Please note that we do not allow any audible electronic devices in the dining room.
Are animals allowed at La Toque?
Per California Health Code laws animals are not permitted in any restaurant spaces. We will accommodate ADA-protected service animals; please note that emotional support animals do not qualify as service animals and are not protected under California ADA-protection laws. People using Service animals in California must have their animal on a leash or harness and should have an official identification tag. We request that Service animals wear their government-issued vests when in the restaurant.
Do you allow corkage?
La Toque is one of 93 restaurants in the world to receive The Wine Spectator’s highest honor, The Grand Award, for our wine list and service excellence. Our extensive wine list boasts more than 2,300 selections focusing on rare library wines of California and other great wine-producing regions. Pairing wine and food is our passion. The pairings on our menus are considered by many to be the ultimate food and wine experience. Our culinary team and Sommeliers taste together daily, constantly exploring, looking for combinations that elevate both the food and wine, creating harmony.
If you would like to bring wine from your personal collection, we will gladly open and serve your wine for a $50 per 750ml bottle corkage fee with a maximum of four bottles per table. We will also gladly waive one corkage fee for each bottle you purchase (equivalent size). Please note that we are not allowed to serve any bottles that have been opened prior to arrival at the restaurant, and no outside liquor or beer is permitted on our premises.
What is your dress code?
La Toque is a modern elegant restaurant. Accordingly, we encourage our guests to dress up for the occasion, though we do not require a jacket or a tie. Out of respect for our well-dressed clientele, we reserve the right to refuse to seat guests who arrive underdressed; in shorts, flip-flops, ballcaps, tacky T-shirts, hoodies, swimsuits, and other apparel we deem inappropriate in a fine restaurant. In these cases, we will honor your deposit in our casual sister restaurant, BANK Café and Bar in the hotel lobby.
Can I make dinner reservations for groups larger than 8 guests?
Parties of 9 more are considered ‘groups’ in La Toque and are required to go through our ‘Group Dining Process’ which includes pre-planning the dinner event and signing an Agreement ahead of time. (*Please note that we do not allow large parties to split up amongst multiple tables in our dining spaces at any time. Hence, if your group is 9 or more, the Group Dining process will be required.)
For information regarding booking parties of 9 or more guests please visit the ‘Group Dining’ section of our website here: www.LaToque.com/#group
Is there a waitlist if I am unable to make a reservation?
Yes, we do have a waitlist for reservations. You may add your name via Tock.
Do you accept walk-ins?
We are happy to accept walk-in reservations at any time, depending on availability. We strongly recommend making a prior reservation to avoid disappointment. However, even when we are fully booked, tables may become available at the last minute.
Where can I locate my booking receipt?
You will receive an email confirmation after purchasing your booking. You do not need to present the confirmation upon arrival.
Will I receive any other communications regarding my reservation?
Our Reservations Team will contact you regarding confirmation of booking, allergies/dietary restrictions, and any special arrangements you would like us to make for you. If you are booking less than three days in advance, our team may not be able to get in touch ahead of your visit. Please feel free to call us should you have any questions or concerns.
Can I give my booking away or sell it?
Yes. The booking is completely transferable. Please note, however, that selling tickets for greater than face value may be illegal in your area. Anyone who purchases a ticket from another patron should take care to ensure that they have received a formal transfer of the ticket through the restaurant’s official reservations website. Any tickets purchased on the secondary market are at the purchaser’s risk. We cannot accept responsibility for forgeries or misrepresentations. — https://exploretock.com/profile/reservations
How do I transfer my booking?
Because we contact all guests before they dine with us, we request that the bookings are formally transferred through Tock’s website. To transfer a ticket, log in to your account, go to the “My Account” area using the upper-right navigation pane and select “Your Bookings”. Each ticket has a transfer button next to it. – https://exploretock.com/profile/reservations
Booking system logout times
Please be aware that you will have 7 minutes to complete the transaction once a reservation slot is selected. If you exceed the allotted time you will be signed out and the tickets will be released back into our system for other guests to purchase.
Parking & Transportation
We offer complimentary valet parking to all of our La Toque guests. Please pull up to the front of The Westin Verasa Hotel to utilize this service. Ample street parking is also available.
Ride services such as Uber and Lyft are consistently available in Napa Valley. There are also a handful of local cab companies.
Can I charge my electric vehicle?
Yes! The Westin Verasa has a dedicated electric vehicle charging area located in their garage. Please note that the garage is not self-park, so you must use the complimentary valet service in order to utilize this free service.